Presence

The Presence API allows you to view and update presence status for users and devices across your account.

Base URL

https://api.audian.com:8443/v2/accounts/{ACCOUNT_ID}/presence

Overview

Presence indicates the availability status of users and devices (available, busy, away, DND, etc.). Use this API to build presence dashboards, integrate with CRM systems, and enable presence-aware call routing.

Endpoints

Method	Endpoint	Description
GET	/presence	List all presence statuses
POST	/presence/{PRESENCE_ID}	Update presence status

List Presence

curl -X GET "https://api.audian.com:8443/v2/accounts/{ACCOUNT_ID}/presence" \
  -H "X-Auth-Token: {AUTH_TOKEN}" \
  -H "Accept: application/json"

Response

{
  "auth_token": "{AUTH_TOKEN}",
  "data": [
    {
      "user_id": "user_abc123",
      "presence_id": "pres_xyz789",
      "status": "available",
      "message": "In office"
    }
  ],
  "request_id": "{REQUEST_ID}",
  "status": "success"
}

Update Presence

curl -X POST "https://api.audian.com:8443/v2/accounts/{ACCOUNT_ID}/presence/{PRESENCE_ID}" \
  -H "X-Auth-Token: {AUTH_TOKEN}" \
  -H "Content-Type: application/json" \
  -d '{
    "data": {
      "status": "busy",
      "message": "In a meeting"
    }
  }'

See Also

• Users - Presence - User presence management
• Devices - Device presence

Documentation In Progress

This documentation is being expanded. Check back soon for complete API reference.