Skip to main content

Media Management

The Media API allows you to manage audio files, generate text-to-speech content, create voice prompts, and configure hold music for your Audian communications.

Key Concepts​

Media Types​

  • Uploaded Media: Audio files you upload to the Audian platform
  • Text-to-Speech: Generated audio from text content
  • Voice Prompts: Interactive prompts and IVR messages
  • Hold Music: Background audio played during call holds

Supported Formats​

  • Audio Formats: WAV, MP3, ULAW, ALAW
  • Sample Rates: 8kHz, 16kHz, 44.1kHz, 48kHz
  • Bit Depth: 8-bit, 16-bit
  • Maximum File Size: 50MB per file

API Base URL​

https://api.audian.com:8443/v2

Authentication​

All Media API endpoints require authentication using your API key. Include it in the request header:

X-Auth-Token: YOUR_API_KEY

Getting Started​

To work with media, you'll typically:

  1. Upload Audio Files - Store your own audio recordings
  2. Create Text-to-Speech - Generate audio from written text
  3. Configure Prompts - Set up interactive voice prompts
  4. Set Hold Music - Configure music played during holds

Explore the detailed documentation for each feature:

Common Use Cases​

IVR System Setup​

Create a complete interactive voice response system with custom prompts and hold music.

Call Recording Management​

Upload and organize call recordings and voicemail files.

Multi-language Support​

Generate text-to-speech in multiple languages for global audiences.

Brand Audio​

Use custom hold music and audio prompts to maintain brand consistency.