Pivot

The Pivot API allows you to configure dynamic call routing by integrating with external webhooks and APIs.

Base URL

https://api.audian.com:8443/v2/accounts/{ACCOUNT_ID}/pivot

Overview

Pivot enables real-time call routing decisions by calling external webhooks during call processing. Your webhook can return routing instructions, enabling dynamic IVR flows, CRM integrations, and custom call handling logic.

Endpoints

Method	Endpoint	Description
GET	/pivot	List pivot configurations
GET	/pivot/{ID}	Get pivot details
PUT	/pivot	Create new pivot
POST	/pivot/{ID}	Update pivot
DELETE	/pivot/{ID}	Delete pivot
GET	/pivot/debug	Debug pivot execution

List Pivots

curl -X GET "https://api.audian.com:8443/v2/accounts/{ACCOUNT_ID}/pivot" \
  -H "X-Auth-Token: {AUTH_TOKEN}" \
  -H "Accept: application/json"

Response

{
  "auth_token": "{AUTH_TOKEN}",
  "data": [],
  "request_id": "{REQUEST_ID}",
  "status": "success"
}

See Also

• Webhooks - Receive event notifications

Documentation In Progress

This documentation is being expanded. Check back soon for complete API reference.